Retail Parts Pro
| Company | Advance Auto Parts |
|---|---|
| Location | Dallas, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Expert knowledge of store systems
- Advanced automotive system knowledge
- Ability for advanced identification, troubleshooting, and project assistance for DIY customers
- In-depth knowledge of store inventory and maintenance processes
- Working knowledge of automotive systems and diagnostic ability
- Ability to communicate effectively and build strong relationships with customers, peers, and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
- Ability to write simple correspondence
- Ability to understand and execute instructions furnished in written, oral, or diagram form
- Ability to use basic math accurately
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
- Must have a valid driver’s license
Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal/store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store cleanliness including floors, bathrooms, facing, dusting, parking lot
Preferred Qualifications
- ASE certification preferred, but not required
- 3-5 years of prior automotive parts experience
- Proven sales ability with past experience in fulfillment of customer transactions