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Channel Sales Support Engineer – IP Video

Channel Sales Support Engineer – IP Video

CompanyMotorola
LocationWashington, USA, Kansas, USA, North Dakota, USA, Oregon, USA, Iowa, USA, Wyoming, USA, Montana, USA, Nevada, USA, South Dakota, USA, Arizona, USA, Colorado, USA, Nebraska, USA, Utah, USA, Missouri, USA, Idaho, USA
Salary$50700 – $110400
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • 3+ years of experience in one of the following: Sales, Engineering, or Solutions Architecture
  • Equipped in providing business-to-business technology/physical security technical support environment with a track record of success
  • Proficient knowledge of security and/or building automation products is a plus
  • Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus
  • Experience with supporting enterprise solutions
  • Effective understanding and experience with the corporate culture, environment, and decision processes
  • Strong verbal and written communication skills
  • Ability to express technical concepts in simplified ways
  • Independent, self-disciplined and a problem solver
  • Helpful attitude and team centric, accountable, and takes initiative
  • Ability to travel up to 25% of the time within the designated region

Responsibilities

  • Support new customer relationships both within partner and end-user communities
  • Help achieve sales, profitability, and customer recruitment objectives and represents the entire range of company products and services to assigned customers within their region(s)
  • Co-develop materials and conduct training for company products for the channel
  • Proactively drive and manage the technology phase of the sales process, and reporting
  • Support our 3rd party technology integration partners with training and product understanding on combined solutions
  • Co-develop presentation material with the sales team and perform technical presentations to the channel and end-users
  • Drive proof of concept and registered projects with the sales team including providing end of evaluation reports illustrating product and experience value alongside sales team to assist in project close
  • Liaise between helpdesk, sales and the channel on technical questions which arise during the sales process
  • Technical support and set up at trade shows
  • This position requires travel to trade shows, conferences, and client locations

Preferred Qualifications

  • Bachelors Degree preferred
  • Proficient knowledge of security and/or building automation products is a plus
  • Familiarity with cloud-based enterprise systems, IoT and Machine Learning a plus