Health Advisor
| Company | Sun Life |
|---|---|
| Location | Nashville, TN, USA, Milwaukee, WI, USA, Kansas City, MO, USA, Needham, MA, USA, Hartford, CT, USA, Portland, ME, USA, Baltimore, MD, USA |
| Salary | $72500 – $108800 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Ability to work with a diverse range of people
- Licensed Clinical Social Worker, Registered Nurse or other health related field such as Occupational Therapist or Licensed Vocational Nurse
- 7+ years of clinical medicine, direct patient care or case management experience
- Ability to work independently and as a team player
- Demonstrated ability to navigate and adapt to a changing, fast-paced work environment
- Excellent time management and prioritization skills
- Problem solver with a bias towards action and a proactive approach to anticipating and meeting member needs
- Effective communicator
- Service oriented in all aspects-towards members, peers, and internal stakeholders
Responsibilities
- Guide Every Step of Care: Be the trusted coordinator for all aspects of your member’s healthcare, from collecting medical records and scheduling appointments to arranging second opinions with top physicians as needed
- Provide Expert Insights: Work closely with Medical Directors and Researchers to offer the latest on treatments, clinical trials, and expert physicians. Members rely on your unbiased support to make informed decisions in any medical situation
- Deliver Caring, High-Touch Service: Be a dependable and compassionate support for members and their families. They will turn to you for efficient, reliable guidance and comfort throughout their healthcare journey
- Direct oversight and delivery of client service, engagement and accounting for assigned Premier Access accounts
- Collaborate with management team in various departments such as Health Information Management, Marketing, Sales, Clinical Relations, Member Services, HIM and Med Intel to deliver seamless service and identify areas for improvement
- Acts as a resource to the Premier Access Specialists to provide guidance, insight and problem resolution
- Reviews Member Medical Intelligence Reports, Physician Referral Reports, Travel Reports, Member Utilization Reports
Preferred Qualifications
-
No preferred qualifications provided.