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Director-Practice Operations

Director-Practice Operations

CompanyPillsbury
LocationNashville, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s Degree or equivalent work experience required
  • Degrees in Legal Studies, Business Administration, or a related field are highly preferred
  • Experience as an attorney, other timekeeper, or manager in a law firm is required
  • A Minimum of three years in a supervisory role at a law firm, or similar professional service environment, is highly preferred
  • Leadership: The ability to motivate and guide a diverse team via strong interpersonal skills in a fast-paced, challenging legal work environment
  • Organization: Exceptional multitasking and project management skills with the ability to analyze processes to determine effectiveness and deficiencies
  • Communication: Outstanding verbal and written communication skills with the ability to correspond all levels business professionals, attorneys, and Firm leadership
  • Technical: Advanced proficiency in Microsoft Office, numerical analysis, and ability to utilize technology to advance the efficiency and effectiveness of the Global Business Unit

Responsibilities

  • Work closely with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives
  • Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities, and coordinating talent management efforts
  • Oversee the efficient management of timekeepers’ capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans
  • Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development
  • Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency by utilizing new technologies, processes, and industry standards
  • Provide monthly performance reports and collaborate on pricing strategies to maintain competitive edge and enhance our overall client service
  • Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations

Preferred Qualifications

    No preferred qualifications provided.