Principal Platform Architect
| Company | ServiceNow |
|---|---|
| Location | Montreal, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Canadian citizenship or permanent residency status and reside in Montreal, Canada
- Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company
- 8+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software)
- Fortune 500 or OEM Software or Cloud CO enterprise architect
- Career Progression (Technical, Architecture)
- Experience working with functional business leaders
- Experience identifying business objectives and developing outcome-focused roadmaps
- Experience working with large Consulting/SI organizations.
- 10+ years large program experience leading architecture and design
- Enterprise Architect role and relevant experience.
- Enterprise Architect certification (Togaf, IT4IT, etc)
- Database, core data design, Security, integrations
- Significant role in implementation of one or more; SFDC, WKDAY, Success Factors, Oracle Cloud, Remedy
- Minimum 2 years of ServiceNow Platform Experience is required
- Cloud platform certification(s)
- Familiarity with Enterprise Workflow Platform
Responsibilities
- Developing strong relationships with CIO and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes into a customer roadmap
- Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives
- Engages with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems
- Establish and manage technical governance processes
- Drive solid instance health by reviewing and guiding the remediation of configurations that do not align to ServiceNow best practices.
- Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support
- Advocate/champion ServiceNow’s advisory and expert services best practices and industry use cases with clients
- Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomes
- Guide a customer down a prescriptive solution design and manage through the technical implementation decision points
- Define solutions across the platform that align to out of the box capabilities
- Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates
Preferred Qualifications
- Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company
- Experience working with large Consulting/SI organizations.