Operations Leader
| Company | Carrier Global |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s Degree with 5+ years of commercial HVAC operations experience
Responsibilities
- Operational leadership, support, sustainability and experience as an SME professional
- Support, coach and develop local leaders in Daily Management Board (DMB) process and sustainability
- Lead Daily Management Board accountability meetings, inclusive of Action Card planning and development
- SME for Scheduling and Optimization training, support and sustainability
- SME for service agreement renewal training, support and sustainability
- Primary field support liaison regarding Operational communication
- Operational troubleshooting assist
- Support labor forecast and accountability to business expectation
- Lead and coach problem solving exercises
- Voice of Field Operational activity
- Lead EH&S support strategies through field support teams
- Lead Change Management Process with field teams
- Operational liaison to Regional leadership
- Support Operational KPI, system and process enhancement
- Validate and testing of Operational process enhancement
- Technician Experience support and culture development in parallel with Business Operations leader
Preferred Qualifications
- Advanced to expert knowledge obtained through advanced education, combined with experience
- Substantial knowledge of Carrier organization, programs or systems to make enhancements within job area
- Experience with S4 Hana and Salesforce highly desired