Assistant Manager

Assistant Manager

Requirements

• High School Graduate or General Education Degree (GED)
• Microsoft office and other general computer knowledge
• Required to have access to a phone at all times
• Must be able to complete basic math calculations

Responsibilities

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints in a professional manner.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Assign employees to specific duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Inventory stock and reorder when inventory drops to a specified level.
• Keep records of purchases, sales, and requisitions.
• Enforce safety, health, and security rules.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Instruct staff on how to handle difficult and complicated sales.
• Formulate pricing policies for merchandise, according to profitability requirements.
• Estimate consumer demand and determine the types and amounts of goods to be sold.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Plan and prepare work schedules and keep records of employees’ work schedules and time cards.
• Review inventory and sales records to prepare reports for management and budget departments.
• Observe scheduled shift hours.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Perform specific tasks as assigned by the store manager.
• Plan budgets and authorize payments and merchandise returns.
• Abide by all city, county, state and federal regulations.
• Stay familiar with all memos.
• Operate shift within Company guidelines to achieve sales and profits.
• Assist store manager in measuring and evaluating employees as well as taking corrective action when necessary.
• Assist store manager in recruiting, hiring, training, demoting and terminating employees.
• Assist store manager in assessing employees in relation to building and maintaining the business.
• Assist store manager in ensuring that employees know, understand and follow company policies and procedures.
• Assist store manager in achieving productivity of employees through example and leadership.
• Assist store manager in achieving sales and profit objectives through goal setting and planning.
• Assist store manager with controlling store expenses.
• Assist store manager in maintaining and preserving company property.
• Assist store manager in achieving maximum productivity by developing and maintaining effective store operation through the development and maintenance of necessary records.
• Assist store manager in maintaining timely two-way communication.
• Assist store manager in achieving maximum productivity by developing and maintaining effective work schedules.
• Assist store manager in developing a favorable customer image through cleanliness, attractiveness and employee conduct by providing necessary supervision.
• Assist store manager in providing adequate supervision to reduce loss due to theft.
• Assist store manager in maintaining constant up to date knowledge of local competition.
• Assist store manager in effectively handling customer complaints.
• Assist store manager in properly displaying in-store merchandise to maximize profits.
• Properly record all hours worked on the time clock and sign verification on time ticket report of all hours worked.
• Record all sales at the time of purchase.
• Accurately record all markups, markdowns, spoilage and store use of merchandise according to company policy.
• In absence of store manager, organize, calculate and accurately enter daily sales information to send to the corporate office.
• Assist store manager, close out payroll accurately to ensure employees are paid correctly and on time.
• In absence of the store manager, prepare end of week and end of year reports timely and accurately, or ensure that they are done by a trained employee.
• Advise store manager and/or supervisor of any personnel situations or policy violations having a negative effect on store operations.
• Assist store manager in maintaining warning notices to reflect a continuous performance record of all employees.
• Assist store manager in training all new employees on each shift.
• Assist store manager with recruiting, interviewing, hiring, demoting and terminating employees when necessary.
• Share the responsibility for controlling the inventory in the store.
• Notify store manager and/or supervisor immediately if the bank deposit is not made on a daily basis.
• Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by the store manager.
• Complete shift-checkout report at appropriate times as instructed by store manager.
• Assist store manager with enforcing correct vendor check-in procedures, within company guidelines and as instructed by store manager.
• Keep safe locked at all times.
• Maintain coolers, shelves and displays by keeping them full and fronted at all times.
• Properly clean and maintain store equipment.
• Prepare and maintain perishable foods according to company standards as instructed by store manager.
• Assist store manager with ordering and maintaining merchandise to prevent out of stocks.
• Assist store manager with building and maintaining displays that are sellable.
• Clean the parking lot and grounds surrounding the store.
• Complete any other tasks as assigned by the store manager and/or assistant manager.
• Sweep and mop floors, dust shelves and lift and/or carry out trash containers and place in the outside bin.
• Unload stock trucks.

Preferred Qualifications

No preferred qualifications provided.