Sr. Sales Engineer

5+ years in a customer facing role selling to large enterprises and Fortune 500 accounts, of which 3+ years specific to pre-sales experience
Experience / familiarity working on teams using the MEDDICC (or similar) framework
Hands-on experience working with/troubleshooting web (HTML, CSS, Javascript, REST APIs) or mobile technologies either in a customer-focused role or as a developer
Excellent presentation and product demonstration skills adaptable to both executives and technical buyers
Willingness to travel
Bachelor’s degree in a related field

Collaborate with Account Executives to identify pain and challenges in a customers’ business related to software adoption and analytics
Craft and deliver sales presentations & demonstrations that show how Pendo can uniquely addresses a customers’ needs and deliver value
Scope and execute proof of concept evaluations – gathering technical requirements, defining success criteria, guiding installation and conducting hands-on workshops and trainings
Address prospects technical questions on Pendo’s technology, installation, security and data privacy
Gather technical requirements and validate technical fit, ensuring a smooth handoff to implementation teams and setting up customers for success
Collaborate cross functionally with product, engineering, customer success and others to gather customer feedback and escalate deal-blocking issues
Respond to RFI/RFP/Security documentation requests

Experience in the analytics, product experience or digital adoption space, selling to product, digital transformation and similar roles
Experience as our target buyer in product management, digital transformation or change management