Skip to contentFinancial Counseling Representative II
| Company | R1 RCM |
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| Location | Hoffman Estates, IL, USA |
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| Salary | $17.25 – $24.73 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- High School Diploma or GED
- Excellent customer service skills
- Compassionate communication
Responsibilities
- Counsel uninsured and under-insured patients to obtain a paying funding source for their medical service(s)
- Accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients
- Communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently
Preferred Qualifications
- Previous experience as a financial counselor
- Background in medical terminology
- Understanding State and Federal assistance programs
- Relevant healthcare experience
