Service Manager
| Company | Terminix |
|---|---|
| Location | Kansas City, MO, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- An associate’s degree
- A valid driver’s license
- Ability to effectively lead and motivate others
- Strong communication skills – impersonal, written, presenting
- Good problem-solving skills and practical solutions
- Ability to build rapport easily and establish trust with customers and employees
- Detail-oriented and understanding of the importance of safety
- Good aptitude for basic/intermediate math
- Comfortable working outside and in confined spaces like crawl spaces and attics when necessary
Responsibilities
- Monitoring branch scheduling and ensuring pest tech routes are successfully completed
- Ensuring regulatory compliance and safety standards are met or exceeded
- Responding to customer concerns, including resolving cancellation requests
- Inspecting and evaluating the performance of Pest Technicians
- Monitoring and maintaining inventory levels of pest control products
- Facilitating continual training of local sales and service teams
Preferred Qualifications
- A four-year degree is highly desirable
- 1-2 years of related experience is very helpful, but not required
- Willingness to relocate is highly desirable