Systems Analyst III
| Company | Truist |
|---|---|
| Location | Raleigh, NC, USA, Goldsboro, NC, USA, Charlotte, NC, USA, Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Information Technology-related field, or equivalent education and related training
- Ten years of experience and high proficiency with the following information technologies:
- Information security best practices
- IT performance/scalability principles
- Relational database technologies
- Principles of a service oriented architecture
- Mainframe, distributed, Web, and/or networking technologies
- Design tools and techniques
- Application development methodologies
- Technology testing and change implementation best practices
- Excellent verbal and written communication skills
- Strong collaborative and consultative skills
- Ability to work independently or as a member of a team
- Ability to lead, direct and train teams of Developers and Systems Analysts
Responsibilities
- Develop and articulate comprehensive operational frameworks and recommendations to all levels of management and obtain approval for proposed initiatives.
- Provide direction to teams on gathering, formulating, defining, and designing efficient solutions to complex operational and process challenges.
- Serve as a strategic advisor to leadership by delivering actionable insights, operational assessments, and recommendations to support decision-making.
- Analyze complex requirements, design scalable workflows, communication plans, and operational processes aligned with enterprise goals of agility, security, resilience, and efficiency.
- Ensure user-centric and stakeholder experience considerations are integrated into operational designs.
- Provide leadership teams with structured problem-solving assistance, surfacing operational risks, dependencies, and opportunities.
- Provide comprehensive support to executive leadership, including preparing reports, presentations, and facilitating meetings.
- Utilize a risk-based approach to evaluate and recommend initiatives that minimize business disruption and promote resilience.
- Develop, document, and refine operational models, governance processes, escalation procedures, and workflow standards.
- Analyze organizational health metrics and process performance to proactively identify improvement opportunities.
- Develop executive-level reports, dashboards, and visualizations to convey the status of strategic initiatives and operational performance.
- Lead operational reviews and retrospectives for enterprise initiatives, synthesizing findings into actionable improvement plans.
- Coordinate cross-functional project execution for initiatives of moderate to high complexity, ensuring alignment with strategic priorities.
- Expand or modify workflows and processes to improve business agility, continuity, and impact.
- Assess the effectiveness of third-party or internal toolsets and workflows to recommend enhancements for strategic operations.
- Maintain a strong understanding of business operations, enterprise systems, and organizational dynamics to deliver strategic operational analysis.
- Architect operational and communication solutions to complex organizational problems.
- Research and analyze industry trends and emerging best practices to inform operational strategy and organizational design improvements.
- Produce cost/benefit analyses for operational initiatives to support leadership decision-making and prioritization.
Preferred Qualifications
- Fifteen years’ experience supporting strategic operations, program management, or organizational leadership initiatives.
- Proficiency with enterprise collaboration and reporting platforms (e.g., Microsoft 365 Suite, Power BI, ServiceNow, Jira).
- Familiarity with frameworks such as Lean, Agile, ITIL, or Six Sigma.