Food & Beverage Team Leader

Food & Beverage Team Leader

Requirements

• High school diploma or equivalent
• Age 18 or older
• Strong interest and knowledge of the Food & Beverage business
• Ability to lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Ability to work independently and as part of a team
• Ability to manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Welcoming and helpful attitude toward all guests and other team members
• Effective communication skills

Responsibilities

• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, pricing, changes to sales floor merchandise displays, sampling and promotions.
• Assess backroom and sales floor areas of Food & Beverage and Food Service (where applicable) on a daily basis by walking the Target Food & Beverage Standards. Prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
• At the guidance of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, area routines and Food Safety policies and procedures.
• Deliver the Food & Beverage Standards.
• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
• Develop and maintain partnerships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.
• Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
• Ensure product is available for guests by placing store-initiated orders with vendors according to best practices (where applicable).
• Remain up-to-date on relevant trends and products to educate team members.
• Support your leader in the hiring and onboarding process of new team members. Participate in team hiring and onboarding processes.
• Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect the store’s liquor license (if applicable).
• Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following-up on key takeaways from their time in your store (if applicable).
• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
• Fulfill key carrying responsibilities, as the business needs and follow all safe and secure training and processes.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model the execution of physical security processes in order to enhance the in-store security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.
• Address all store emergency and compliance needs.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
• Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we’re happy they chose to shop at Target.
• All other duties based on business needs.

Preferred Qualifications

• Previous retail and/or food experience preferred, but not required