Senior Reporting Manager – Project Program Management – IC
| Company | CVS Health |
|---|---|
| Location | New Mexico, USA, Washington, USA, Kansas, USA, Pennsylvania, USA, North Dakota, USA, Oregon, USA, Delaware, USA, Iowa, USA, California, USA, Washington, DC, USA, Vermont, USA, Wyoming, USA, Texas, USA, Montana, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, South Dakota, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Mississippi, USA, Tennessee, USA, Virginia, USA, Arkansas, USA, Minnesota, USA, Colorado, USA, Nebraska, USA, Rhode Island, USA, Utah, USA, Kentucky, USA, West Virginia, USA, New York, NY, USA, Maryland, USA, Wisconsin, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Indiana, USA, Louisiana, USA, Michigan, USA, Illinois, USA, Alabama, USA, Idaho, USA |
| Salary | $67900 – $199144 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Acts as a program leader for day-to-day reporting and proactively monitors operational results (i.e. KPIs, productivity, capacity planning)
- Identifies process or system gaps and recommends opportunities to enhance strategic direction.
- Coordinates and leads weekly/monthly operational results calls.
- Collaborates with management at regular staff meetings to review ongoing alignment of reporting and metrics
- Develop, implement and maintain reporting tools to support achieving business goals.
- Designs the change management protocol to effectively respond to obstacles that may arise during project and program lifecycles.
- Utilizes data visualization tools and techniques to present project and program data in a visually appealing easily understandable format.
Responsibilities
- Plans, monitors and manages day-to-day operational reporting.
- Develop weekly/ monthly capacity planning based on volume of cases, handle time to forecast headcount.
- Oversee BOT reporting and analytics and develop enhanced reporting to monitor day to day performance.
- Support special projects from initiation through completion, including monitoring results and staffing.
- Conduct regular reviews of forecasting and capacity planning.
Preferred Qualifications
- 5+ years work experience, with operational reporting and tools
- Report expertise specific to technology solutions (i.e. tableau, Quickbase)
- Execution and delivery: Proficient in developing and delivering reporting capabilities and or technology solutions to drive efficiencies in support of business optimization.
- Industry Experience: Experience in health insurance/healthcare, clinical policy, claims, Utilization management, Clinical Claim Review or Appeals, providing well-rounded perspective on strategic initiatives.
- Analytical Skills: Proficient in creating impactful reports and analytics, with the ability to effectively communicate ideas and strategies to diverse audiences.