Financial Operations Recovery Specialist l
| Company | Elevance Health |
|---|---|
| Location | Norfolk, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Requires a H.S. diploma or equivalent and a minimum of 1 year of claims processing and/or customer service experience; or any combination of education and experience, which would provide an equivalent background.
Responsibilities
- Reviews and validates paid claims for overpayments using various techniques including system-based queries, specialized reporting, or other research.
- Determines and calculates amount of overpayments and processes refunds.
- Researches voluntary refunds for accuracy.
- Responsible for more routine issues.
- May work with internal staff from other departments to ensure customer satisfaction.
- May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable balances and all other cash applications.
Preferred Qualifications
- AA/AS preferred.