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Billing Solution Architect
| Company | Zuora |
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| Location | San Carlos, CA, USA |
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| Salary | $128800 – $177050 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- 5 years Order to Cash experience, within a professional services or SaaS organization, with, ideally, at least 3 years delivering billing solutions.
- Experience in at least one of the billing and/or CPQ products; Zuora, SAP, Salesforce, Oracle, Amdocs.
- 5 years of customer-facing solution delivery and/or business consulting experience.
- Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
- Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
- Experience with solution implementation in the areas of billing and/or order-to-cash.
- Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.
- Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
- Experience managing tasks on multiple projects simultaneously.
Responsibilities
- Conduct requirements gathering and analysis sessions with clients.
- Perform FIT/GAP analysis on Business requirements.
- Document gathered software requirements/user stories and review the list of requirements/user stories with customer for sign-off.
- Design and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.
- Perform customer demos throughout project lifecycle.
- Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.
- Perform testing of end-to-end solutions in conjunction with development team and customer.
- Create and develop training materials and conduct/deliver end-user training to customer.
- Support the customer with regular calls to answer functional and technical questions.
Preferred Qualifications
- Bachelors in Computer Science is preferred.
