Admissions Advisor

Admissions Advisor

Requirements

• High School Diploma or GED and general knowledge of the higher education industry
• Minimum of 2 years of professional work experience in Admissions and/or sales
• Excellent organizational and communication skills and ability to inspire and motivate
• Possess a sincere interest in helping others achieve life goals
• Goal oriented, assertive, results driven, high energy, and highly ethical
• Ability to demonstrate partnership, consultative skills
• Problem solve rapidly and effectively and work independently with minimal supervision
• Handle confidential and sensitive information following confidentiality guidelines
• Ability to work in a fast-paced environment and be a team player with a positive attitude
• Proficient user of Microsoft Office products (e.g. Outlook, Word, PowerPoint and Excel)
• Computer literate with a proven ability to learn and effectively use CRM, SIS, LMS software

Responsibilities

• Complies with all Federal, State, accreditation and institutional policies and procedures
• Interacts with a high volume of prospective students via phone, email, chat, trade shows, user groups, and/or other communication channels in order to secure enrollment into a CIAT degree or other educational programs
• Creates prospective student interest using institution approved resources and technology
• Discovers the education and career objectives of prospective students and advises on all aspects of the enrollment process, including admissions requirements, program requirements, finance options, and applicability of previous college credits earned
• Uses professional knowledge and perspective to build rapport, overcome obstacles, and guide prospective students through the decision-making process
• Sets clear expectations with prospective students regarding program requirements, while helping them identify options to develop a personalized plan for success
• Proactively follows-up with prospective students from first contact through the completion of the first term and assists in overcoming obstacles in the process
• Develops and implements a plan for generating referrals and personally developed inquiries from all current and prospective students and personal and professional networks and establishes and maintains a network of employers
• Documents all interactions with prospective, active, and inactive students within institutional information systems and utilizes internal systems with proficiency and accuracy in creating, maintaining, and updating student records
• Effectively communicates with other CIAT departments in a timely manner and shares student information and documentation in order to offer a high level of service and meet state and federal, accrediting and other requirements
• Meet or exceed resource management and enrollment goals established and provide accurate forecasting of performance outcomes
• Manage a student portfolio by nurturing active students, promoting new programs, and meeting or exceeding retention goals
• Works with a sense of urgency, while engaging and listening to others and exhibits a high degree of flexibility in adapting to a rapidly changing environment

Preferred Qualifications

• Bachelor’s degree or combination of education and professional sales or Admissions experience
• Minimum 2 years of previous experiences working in a higher education setting
• 2 years prior experience in higher education setting in admissions or student services or other employment in an advising, career planning/coaching, finance, or related role
• Strong knowledge of IT industry and IT fields of study