Escrow Processor

Escrow Processor

Requirements

• A drive to challenge the status quo in the title industry
• 2+ years of experience as an Escrow Assistant, Escrow Officer, Processor, or similar
• Experience reviewing and analyzing title documents, assisting with clearing title issues, preparing settlement statements, and answering client questions
• Customer-focused with a problem-solving mindset
• Collaborates well with others and stays calm under pressure
• Detail-oriented and highly organized
• Ambitious, growth-minded, and open to feedback

Responsibilities

• Quickly and efficiently identify and onboard sellers and any other contract parties.
• Compose all preliminary and final settlement statements with a high degree of accuracy and a keen eye for potential issues throughout the life of the file.
• Schedule and facilitate signing appointments for all parties on the deal, and communicate all requirements and changes promptly so as to not disrupt closing.
• Support the overall project management of the transaction by proactively communicating timelines and title items to sellers, as well as any issues that need to be resolved.
• Manage receipt, status, and return of earnest money.
• Assist in ensuring files are funded the same day whenever possible.
• Maintain a relentless focus on our clients (investors we work with as well as any other parties involved in a transaction) by communicating and problem solving effectively and efficiently.
• Exhibit an ownership mindset through ensuring on-time closings with no surprises.
• Resolve complex title and closing challenges as quickly as possible through collaborative teamwork – leverage our internal team of experts along with your own skills and expertise.
• Proactively communicate, de-escalate, and resolve customer issues through a positive, solution-oriented approach.
• Maintain clear, concise communication and fast response times to both external and internal stakeholders.
• Ensure preliminary settlement statements reflect accurate financials, accounting for all vendor orders and costs.
• Review all contracts, addendums, and agreements for accuracy and potential challenges.
• Review Lender Title Orders promptly and convey them to the Team Lead.

Preferred Qualifications

• Investor experience: knowledge of assignment contracts, transactional funding, double closings, title abstracts, chain of title, legal descriptions, surveys, liens, property taxes, probate, bankruptcy docs, commitments, endorsements, and title policies.
• Familiarity with Ohio transactions and state-specific requirements
• Resident and/or non-resident escrow officer or title insurance licenses are a plus