FEP Business Process Consultant

FEP Business Process Consultant

Requirements

• Bachelor’s degree in business, finance, management, or a related field, or equivalent work experience.
• 5+ years of business process improvement, business systems analysis, or operational strategy experience in a service-oriented or regulated environment.
• Experience leading multi-integrated, highly complex initiatives with enterprise-wide impact.
• Strong ability to synthesize complex data and develop logical, data-driven recommendations.
• Deep understanding of business policies, regulatory requirements, and operational risk management.
• Exceptional stakeholder engagement, consulting, and advisory skills, with the ability to influence at all levels of an organization.
• Strong proficiency in Microsoft Excel, Access, and data analysis tools.
• Ability to develop and present formal presentations to executive leadership.
• Strategic problem-solving skills, with a high degree of intellectual curiosity and a strong ability to anticipate business needs.
• Ability to travel up to 5% as needed.
• Bachelor’s degree in business, finance, operations management, or a related field, or equivalent experience.
• 6+ years of business process improvement, business systems analysis, or operational strategy experience in a regulated or complex operational environment.
• Proven success in enterprise-wide process transformation, including redesigning business operations and driving large-scale change initiatives.
• Deep expertise in regulatory compliance, business policies, and financial risk mitigation.
• Strong consulting and advisory skills, with a demonstrated ability to influence executive stakeholders and cross-functional teams.
• Highly proficient in data analysis, financial modeling, and process automation tools.
• Ability to develop and present formal executive-level presentations with clear, data-backed insights.
• Experience in budget planning, forecasting, and resource allocation for large-scale programs.
• Ability to travel up to 5% as needed.

Responsibilities

• Evaluate, document, and optimize business processes.
• Act as a liaison between FEP Operations and internal/external partners, including vendor partners.
• Provide business analysis and guidance to ensure operational alignment and regulatory compliance.
• Collaborate closely across multiple divisions and departments, including Health Services, Corporate Finance, Audit, and Compliance.
• Oversee cross-divisional program efforts and maintain strategic roadmaps.
• Ensure compliance with the Blue Cross Blue Shield Association (BCBSA) FEP Directors Office (FEPDO) and the Office of Personnel Management (OPM).
• Serve as the primary backup for the FEP Plan Primary.
• Manage external communications and facilitate Wellmark’s FEP Steering Committee.
• Support the FEP Newsletter content.
• Assess business process impacts and implement strategic change initiatives.

Preferred Qualifications

• Six Sigma Black Belt or other process improvement certification.
• Experience in enterprise-wide process redesign and business transformation efforts.
• Familiarity with FEP, regulatory compliance, and financial oversight.
• Familiarity with agile methodology (SaFe, SCRUM)