Manager – Pro Experience – Market Control Tower
| Company | The Home Depot |
|---|---|
| Location | Atlanta, GA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
- 5 years of work experience.
Responsibilities
- Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise.
- Partner cross-functionally with organizational teams, internal and external clients, management and others in driving change within Home Depot.
- Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team (store leaders and associates, merchants, internal and external teams, vendors, etc.).
- Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement.
- Responsible for individual or team to drive the creation and implementation of new initiatives using diverse problem-solving methodologies; May work on small to medium initiative-specific projects within workstreams; Effectively communicates projects and recommendations through accurate documents and presentations; Has the ability to present and deliver to a wide variety of stakeholder including executive leaders and sponsors.
Preferred Qualifications
- 4+ years of previous leadership experience
- Proficiency in Home Depot’s internal selling systems and a comprehensive understanding of the broader Home Depot ecosystem
- Familiarity with supply chain and delivery processes is a valuable asset
- Working knowledge of Project Management Software
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to develop and apply advanced mathematical/statistical techniques
- Demonstrated project management skills
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- Consulting and/or retail experience
- Working knowledge of Microsoft Office Suite
- Working knowledge of Tableau
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)