Support & Safety Enablement Coordinator Intern
Company | Passes |
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Location | Los Angeles, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Internship |
Degrees | Bachelor’s, MBA |
Experience Level | Internship |
Requirements
- Currently pursuing an MBA or BBA, with a keen interest in learning & development or organizational enablement.
- 1-2 years of experience in learning & development, enablement, or a similar role, with exposure to training and process documentation.
- Strong writing skills, with the ability to document technical processes and procedures in a simple and accessible format.
- Ability to translate technical information into clear, easy-to-understand content.
- Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.
- Detail-oriented, proactive, and able to work independently and collaboratively within a team environment.
- Excellent verbal and written communication skills.
- Passion for the creator economy and supporting the success of creators.
Responsibilities
- Assist the enablement team in creating, organizing, and delivering training programs for internal stakeholders.
- Help document and publish technical processes, workflows, and procedures across different L&D channels such as our help center and internal knowledge base.
- Collaborate with the team to develop training materials such as presentations, manuals, and guides.
- Assist in scheduling, coordinating, and organizing training sessions, both in-person and virtual.
- Help streamline onboarding programs, ensuring new hires receive the necessary training and resources to succeed in their roles.
- Support the tracking of employee training progress, including gathering feedback to continuously improve enablement programs.
- Work with cross-functional teams which may include Product, Development, or Creator Success to identify enablement needs and ensure alignment on training goals and outcomes.
- Contribute ideas to enhance the overall enablement process and training materials.
Preferred Qualifications
- Familiarity with training platforms or Learning Management Systems (LMS) is a plus.
- Familiarity with adult learning principles and methods is a plus.