Process Engineer

Process Engineer

Requirements

• Associates/Technical Degree with a minimum of 6+ years of experience or 8+ years of direct experience in Process Engineering activities described job responsibilities section

Responsibilities

• Process Development for Repair of Cell phone devices
• Implement and maintain repair process for cell phone devices
• The processes are inspection, testing, replacement of major components, correct tools to perform repairs and a process setup for the store room with the spare parts
• Work with the operations team and quality group to make sure the repair process supports customer requirements
• Develop work instructions for the process and process flow charts
• Develop layouts in AutoCad for the area
• Implement and support cell phone repair certification for Apple, Samsung, and Motorola
• Process Improvement/Review
• Implement improvements for the process that will reduce costs and improve customer satisfaction
• Lead/participate in lean/six sigma process improvement initiatives, Kaizen events, and Value Stream Mapping
• Support manufacturing operations with regards to device failure validation, root cause analysis, corrective action implementation
• Improve the yield on repaired phones quarterly
• Strong Lean manufacturing experience with the proven ability to implement and teach Lean concepts such as single piece flow manufacturing, Kanban material replenishment, Heijunka schedule planning, Takt time/cycle time work element analysis and line balancing, etc.
• Design and develop fixturing/tooling to drive process efficiencies
• Process/manufacturing facility layout designs to maximize throughput, yields, and quality
• Collaborate with plant and leadership team, customers, suppliers, and production floor personnel to identify and facilitate projects to improve key performance indicators (KPIs)
• Perform time studies and work on reducing time for repairs
• Lead improvement teams for the area
• The role will lead the meetings, update a weekly punch list and track overall improvements to the operations metrics
• Train operators on repair process
• Support any process issues that are escalated or identified on the floor so the repair area can continue to repair phones
• Utilize Microsoft Office (Word, PowerPoint, & Excel) for purpose of editing, revising, and creating production documentation and process analysis
• Coordinate with Assurant QA and Materials associates to address line impacting component escalations and determine alternate source components
• Perform root cause failure analysis on repair process failures
• Actively identify & pursue Lean process improvement initiatives

Preferred Qualifications

• Bachelor’s degree in Industrial/Manufacturing/Mechanical/Mechatronics Engineering or equivalent or 7+ years of active experience in Process Engineering activities described in job responsibilities section
• Six Sigma Black belt
• Automation and equipment line balancing & sustainment experience
• Simulation experience with a simulation program
• Work from complex Schematic, layouts, and diagrams
• Work with Customers and other Organization Groups to document / develop process requirements
• Experience with Minitab, Visio, Adobe Pro, and AutoCAD
• Actively identify & pursue process improvement initiatives resulting in decreased CPU