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Inventory Manager – Customer Experience
| Company | Baxter International |
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| Location | Houston, TX, USA |
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| Salary | $88000 – $121000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s or equivalent experience required.
- 2+ years of relevant management experience, e.g. in Inventory or Supply Logistics.
- Previous experience developing, analyzing, interpreting, presenting, and adjusting strategies to align with data and company goals.
- Excellent multitasking, organizational, computer and interpersonal skills.
Responsibilities
- Follow documented procedures for all activities related to the Bardy Diagnostics Quality System.
- Manage and build a team of specialists providing product logistics, product refurbishment, and patient care.
- Lead multiple teams which provide operational support for the company, including Inventory, Mail-to-Patient services, Upload services, and Refurbishment services.
- Measure and analyze customer feedback, interpret the analysis for employees, and implement strategies and programs to continuously improve the results.
- Design and promote effective logistics, operations, and customer service strategies and collaborate with other key leaders of the organization to employ successful tactics.
- Opportunity to have hands-on involvement in the development of new departments and services, including evaluating and implementing technology and application needs.
- Works to achieve the Customer Experience team’s quality and productivity goals.
- Document all customer calls or correspondences in company systems as appropriate.
Preferred Qualifications
- Medical industry experience highly preferred.
