Senior Technical Product Manager – Software

Senior Technical Product Manager – Software

Requirements

• Over 5 years in software product management or development (including roles in quality assurance, development, technical program management, or product design), with at least 1 year in connected products preferred.
• BA/BS in a technical field or equivalent experience; MBA is advantageous.
• Advanced user of Jira or similar project management tools.
• Hands-on experience with Agile methodologies and best practices.
• Strong foundational knowledge of software development, including system architectures, programming languages, data structures, APIs, and cloud services.
• Ability to rapidly understand complex technology, convey technical concepts to non-technical stakeholders, and guide decisions on feasibility, design trade-offs, and cost implications.
• In-depth experience with mobile technologies, connected Wi-Fi and Bluetooth devices, cloud services, and device firmware.
• Dedicated to creating user-centered products.
• Ability to deal with ambiguity and drive clarity in high-pressure situations.
• Strong belief in using data to understand user needs, assess product health, and drive product improvements.
• Extensive experience with both major mobile platforms (iOS and Android).
• Skilled in managing complex software platforms and product ecosystems, including coordinating cross-functional teams, ensuring platform scalability, and aligning product strategy with ecosystem growth.
• Experienced in navigating dependencies across interconnected products and services to drive seamless user experiences and maximize ecosystem value.

Responsibilities

• Adding new features and improvements to the Master Lock safety software system, which brings together various product categories (mechanical padlocks, smart padlocks) together in software-driven experience built using web, iOS and Android mobile, backend data and firmware software technologies.
• Leading innovation and driving end-to-end the launch of new products and experiences, with little direction, in collaboration with hardware category managers.
• Serving as a software product owner on large scrum teams comprised of product designers, firmware, backend, mobile and quality assurance engineers.
• Collaborating with engineering team members to influence system architecture and design.
• Working closely with the teams bringing new products, new categories and new ecosystem features to market.
• Collaborating with category managers, designers, and engineering partners to refine and develop platform features.
• Working in an Agile environment, continuously reviewing business needs, refining priorities, outlining milestones and deliverables.
• Partnering with stakeholders and internal customers across the organization to inform the product vision, strategy, features, and prioritization.
• Developing, owning, and executing product plans for assigned initiatives.
• Collaboratively defining and refining desirable outcomes and team OKRs for new features and improvements, including UX specifications, user stories, and acceptance criteria.
• Prioritizing and maintaining the sprint backlog for assigned products.
• Guiding the product functional discovery and design process based on an intimate knowledge of the users and technology, in close collaboration with product designers.
• Developing and maintaining appropriate tracking and reporting of product performance post-launch to evaluate future investment.

Preferred Qualifications

• At least 1 year in connected products preferred.