Product Manager – Network and Security
| Company | Wayfair |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- 6+ years of product management experience in networking, security, cloud, or FinOps.
- Experience with Genesys Cloud, Conversational AI, and CCaaS solutions.
- Strong expertise in ZTNA, application security, network observability, and cost optimization.
- Hands-on experience with cloud networking (AWS, Azure, GCP) and hybrid cloud environments.
- Familiarity with FinOps, cost-saving strategies, and cloud financial governance.
- Knowledge of network automation, SD-WAN, SASE, VPNs, and security frameworks.
- Experience working with network monitoring tools (Datadog, Splunk, New Relic, Prometheus, etc.).
- Proven ability to drive cross-functional collaboration, roadmap execution, and product innovation.
- Bachelor’s degree in Computer Science, Engineering, or a related field (MBA is a plus).
- Experience in network security, AI-driven observability, and incident response.
- Knowledge of ZTNA vendors (Zscaler, Palo Alto, Cloudflare, etc.).
- Familiarity with Infrastructure as Code (IaC) tools like Terraform and Ansible.
- Strong understanding of Kubernetes networking and service mesh architectures.
- Experience in B2B SaaS, FinOps strategies, and AI-driven networking solutions.
Responsibilities
- Own the product strategy & roadmap.
- Define and drive the networking, security, FinOps, and observability product roadmap aligned with business goals.
- Conduct market research, competitive analysis, and customer feedback to influence product decisions.
- Identify cost-saving opportunities through network optimization, automation, and cloud cost management strategies.
- Collaborate with engineering, cloud, and AI teams to integrate Conversational AI with Genesys Cloud and CCaaS.
- Develop and enhance Zero Trust Network Access (ZTNA) solutions for secure application access.
- Define application security policies to ensure compliance with cloud security best practices.
- Implement SASE (Secure Access Service Edge) and security frameworks for multi-cloud environments.
- Work with security teams to mitigate threats, vulnerabilities, and attack surfaces.
- Implement network observability tools for real-time monitoring, analytics, and incident response.
- Drive adoption of AI-driven insights and automation to enhance network performance, uptime, and security.
- Develop strategies to reduce network latency, improve resilience, and ensure SLAs.
- Enhance monitoring with Datadog, Splunk, New Relic, and Prometheus.
- Develop and execute FinOps strategies to reduce cloud and networking costs.
- Optimize cloud networking expenses, interconnectivity, and SD-WAN deployments.
- Work with finance, engineering, and operations teams to implement cost-saving initiatives.
- Lead automation efforts to reduce operational overhead and improve cost efficiency.
- Collaborate with AI teams to integrate Conversational AI with Genesys Cloud and CCaaS solutions.
- Ensure scalability, security, and performance of AI-driven customer engagement platforms.
- Work with contact center teams to optimize networking and infrastructure for CCaaS.
- Improve observability and security in real-time AI-driven communication workflows.
- Work with engineering, security, cloud, finance, and AI teams to execute product initiatives.
- Partner with marketing and sales to define go-to-market (GTM) strategies for networking and security products.
- Ensure alignment between business objectives, security policies, and operational efficiency.
- Present updates to executives and stakeholders, ensuring transparency and alignment.
Preferred Qualifications
- MBA is a plus.