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Access Center Nurse Manager
| Company | Howard University |
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| Location | Washington, DC, USA |
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| Salary | $109090 – $118000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Registered Nurse with active DC license (can obtain within 90 days of hire)
- Minimum of five (5) years nursing experience in an Ambulatory or Academic setting; two (2) years of management experience in a primary care or specialty setting required.
- Specialized in one of FPP specialties
- Managing Knack Software, experience required
- 1 year experience in Access Center required
Responsibilities
- Manages clinical operations of the Access Center in accordance with the FPP goals and objectives.
- Serve on Nurse & Quality Council/Committee
- Oversee clinical questions and refill questions through EGS/IVR phone tree.
- Collaborates with senior management, Providers, and internal FPP departments to ensure efficient and cost-effective operations in the standardization of best practices and processes.
- Partners with Executive Leadership team (Access Center Director, Clinical Operations Nurse Manager, Executive Directors of Operations, Practice Providers) to standardize best practices and processes throughout the Access Center
- Responsible for measuring and implementing strategies to increase quality and patient outcomes through utilization of the system’s clinically integrated network
- Works closely with the Access Center Director to ensure the clinical portion of the Access Center is staffed appropriately
- Other duties as assigned.
Preferred Qualifications
No preferred qualifications provided.
