Account Executive

Account Executive

Requirements

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations.
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities.
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills.
• Ability to handle sensitive information and maintain a very high level of confidentiality.
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments.
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.

Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers.
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards.
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices.
• Develop and implement a business plan in line with brand strategy to support launch.
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and.
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies.
• Work effectively with individuals across multiple departments throughout Guardant Health.
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives.
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents.
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.

Preferred Qualifications

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices.
• Product launch planning and launch execution experience.
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills.