Account Executive – Hvacr

Account Executive – Hvacr

Requirements

• Background in technical sales within Refrigeration and Air Conditioning, with a solid understanding of Refrigeration systems and components.
• Prior experience as a technician in the Refrigeration industry is highly preferred.
• Willingness and ability to travel frequently (up to 50%) for customer visits and occasionally to corporate headquarters for sales meetings and events.
• In-depth technical understanding of Copeland and competitor products, with the ability to effectively communicate and educate others.
• Excellent interpersonal, communication, and negotiation abilities to engage with customers, wholesalers, and contractors.
• Advanced skills in Microsoft Office Suite and CRM tools like Salesforce.
• Strong decision-making, organizational, and time-management abilities.
• Ability to handle stressful situations and maintain focus on results, knowing when to escalate issues to your supervisor.
• Must be authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• Achieve and exceed sales targets for assigned wholesaler headquarters and branch locations within your territory.
• Provide in-depth technical knowledge and support on Copeland products, including compressors, condensing units, and parts, to both wholesalers and contractors.
• Develop and maintain strong, long-term relationships with key customers.
• Actively participate in headquarter meetings with wholesalers, providing valuable insights on product forecasts and contributing to the S&OP (Sales and Operations Planning) process.
• Gather information and conduct competitive benchmarking to understand market trends and identify opportunities for growth.
• Lead both in-person and hybrid training sessions on Copeland products, assisting wholesalers and contractors in increasing their technical knowledge. Promote and contribute to the Copeland Technical Training Program.
• Serve as the escalation point for customer concerns, ensuring swift resolution and fostering a positive customer experience.
• Work closely with internal teams, including operations, marketing, product planning, and engineering, to deliver world-class solutions and meet customer needs.
• Maintain up-to-date records of customer information, projects, and competitive intelligence within Salesforce.
• Identify and capitalize on new product opportunities in compression and refrigeration condensing units to expand Copeland’s presence in your territory.

Preferred Qualifications

• Prior experience as a technician in the Refrigeration industry is highly preferred.