Account Manager
| Company | Critical Mass |
|---|---|
| Location | Calgary, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2–3 years of integrated digital account management experience, preferably in the digital and performance marketing space
- A strong ability to handle multiple tasks concurrently and collaborate with remote or decentralized teams
- Familiarity with social media and a passion for digital trends and innovations
- Comprehensive knowledge of content management, analytics, digital marketing, eCommerce, and internet technologies
- Proven experience working with complex clients, delivering annual services revenues exceeding $7MM
- Exceptional communication and leadership skills, including outstanding presentation abilities
- Drive as a self-starter and proactiveness comes naturally. You can see the next move and take the next step on a project
- Creative and technical problem-solving expertise, with a knack for negotiation and consensus-building
- Understanding of project management lifecycle, and high-level proficiency with PM methodology + processes
- A proactive approach to learning and excitement about data analytics
Responsibilities
- Provide strategic guidance to manage project relationships and ensure client success and satisfaction
- Build and foster relationships with senior managers in client organizations while offering leadership to internal teams
- Lead projects to completion, adhering to best practices and cross-functional solutions
- Facilitate deeper collaboration opportunities that position clients as innovative leaders in digital solutions
- Share insights on clients’ strategic business initiatives with internal teams
- Demonstrate industry expertise in structure, trends, initiatives, and best practices
- Supervise the development of detailed proposals and statements of work with team support
- Drive growth in client relationships by focusing on revenue generation and account profitability
- Collaborate with internal creative, strategy, and project management teams to ensure consistency and cohesiveness across campaigns and workstreams
- Collaborate closely with other agency partners within Integrated Agency Team model
Preferred Qualifications
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No preferred qualifications provided.