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Account Manager
| Company | Roku |
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| Location | New York, NY, USA |
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| Salary | $103000 – $144000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level, Senior |
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Requirements
- Strong communication skills
- High level of attention to detail
- Experience in managing and growing accounts
- Ability to craft persuasive narratives with data-driven storytelling
- Experience with supporting Account Executives on client meetings
- Ability to work across a variety of media types including Direct IO, PG, and PMP campaigns
- Well organized and detail-oriented individual with the ability to prioritize, multitask, and meet deadlines
Responsibilities
- Serve as the lead day-to-day point of contact for Roku’s clients (top-tier advertisers and agencies)
- Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams
- Collaborate with Account Executives to review and respond to RFPs (Request for Proposals) for your assigned accounts
- Uphold Roku’s Best Practices and Ad Guidelines on creative builds
- Responsible for ensuring campaigns launches are seamless and on time
- Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs
- Support the Finance team to ensure campaigns are properly invoiced each month
Preferred Qualifications
- 3-5 years of consultative experience in account management/client services at an ad tech company or media planning at an agency
- Experience in video and display advertising with a premium publisher, ad network, data vendor, or agency
- Hands-on experience in Programmatic video executions, workflows, and troubleshooting
- Understanding of PMPs, how to set them up and optimize to maximize revenue
- Experience working with DSPs, SSPs, ad exchanges, ad servers, or any other optimization platform
- Strong passion for collaboration, creative brainstorming, and proactive client engagement
- Reporting intelligence with Salesforce, Excel, Looker, PowerPoint, and Tableau
- Knowledge of verification vendors (DoubleVerify, Integral Ad Science, Nielsen, etc.)
- Knowledge of 3rd party measurement partners (Nielsen, Foursquare, etc.)
- Strong, persuasive communication skills, both verbal and written
- Self-starter, comfortable working in fast-paced, growing environment
- Bachelor’s degree or equivalent
