Account Manager

Account Manager

Requirements

• Bachelor’s degree Business, Sales or Marketing. Experience in lieu of education will be considered.
• 3-5 years of sales experience; 2-3 years of account management
• Must have leading technical capabilities to work in a blended selling role and strong CRM experience; with technical competencies such as OmniChannels, trends in eCommerce, and digital sales communication.
• Ability to work virtually with customers and internal teams
• Experience using MS Office, MS Teams and LinkedIn Sales Navigator
• Proficient in presenting virtual presentations via online platforms such as Microsoft Teams.
• Proven negotiating, persuasion and influencing skills
• Demonstrated ability to seek out, identify, qualify and capture revenue opportunities to achieve short and long-term strategic goals
• Excellent interpersonal skills and ability to build relationships on all levels, team player, and embraces change
• Financial, Business and Technical acumen, excellent communication skills
• Ability to travel up to 60%; Approximately 1-2 overnights a month

Responsibilities

• Plans and develops strong relationships and TORK competence with distribution partners. Executes clear communication, following Essity Commercial Planning directives and overall BU directives to ensure targets are met regarding distribution partner satisfaction, retention, and profitable growth.
• Negotiates with distribution partners in sales district. Creates and executes distribution business plans.
• Holds business reviews and takes proactive approach in driving cross selling and upselling in existing accounts.
• Translate sales plans into operational sales activities per customer/account according to Sales Manager and Commercial Planning guidelines. Monitors and adjusts sales activities on regular basis so that objectives are met.
• Pursue sales leads provided from Essity and distributor partner by building a strong distribution partnership.
• Secure that DSR are having outstanding knowledge and understanding of Essity products and hygiene solutions.
• Actively cooperate with Segment sales in order to support End Customers wins.
• Delivers on agreed Sales targets and Sales KPI´s with designated Distribution partners.
• First line of response for day-to-day business matters and respond to customer enquiries.
• Execute on product mix, hygiene solutions, strategic product mix, which contributes to profitability, profitable growth, retention/churn according to agreed goals and sales targets.
• Is positioning TORK as the partner of choice and preferred brand with distribution partners in sales district. Continuously builds market knowledge and responds to sales leads, customer feedback, and information on competitor.
• Secure and actively develop own sales competence such as in/of sales & business systems, sales techniques/analytics/customer/product and hygiene solutions/organizational/administrational competence.
• Secure strong own competence and actively develop leadership competence according to Essity Leadership platform “Leading Self”.

Preferred Qualifications

• Experience working CRM systems (i.e. Microsoft Dynamics) preferred