Account Manager

Facilitate the definition of project scope, goals, and deliverables
Assist in identifying resources and participants needed to achieve project goals
Develop project plans and critical paths. Communicate plans to Supply Chain Team members
Plan and schedule project timelines
Track project deliverables using appropriate tools
Create savings dashboards and maintain a master savings tracker document
Develop meeting agendas, prepare, and present clinical and/or financial data, prepare minutes, and monitor project plans
Participate in planning of supply chain projects
Use of analytical and quantitative skills used in conjunction with statistical and comparative analysis
Facilitate an efficient process to manage contract lifecycle, maximizing validated savings, and ensuring pricing accuracy
Price activation of contracts on Hartford’s behalf
Management of Hartford’s member roster
Strong focus on service excellence, customer service and meeting internal and external customer needs

Advanced technical skills in MS Office suite and current healthcare supply chain information systems
Business Solutions (excel, PowerPoint, etc.)
Strong organizational and communication skills
Proactive approaches to problem solving and critical thinking
Excellent communication skills. Conduct and facilitate management level discussions
Cultivate strong relationships with supply chain team, supply chain leadership, and other department leaders
Strong knowledge of the issues surrounding the market in which Hartford serves
5 Years Applicable Experience
Management experience required. Progressive leadership preferred
Experience in analyzing healthcare processes toward improving patient outcomes
Supply Chain Management Principles
Project management (PMP is a plus)/sourcing/analytics
Bachelor’s Degree
Formal training in Lean Six Sigma and PMBOK