Account Manager
| Company | MediaLab |
|---|---|
| Location | Los Angeles, CA, USA, Chicago, IL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- BA or BS degree preferred
- 3+ years in the digital media landscape (experience at a publisher, media agency, or in brand partnerships strongly preferred)
- In-depth understanding of digital, branded content, video production, and social media activations
- Strong organizational and project management skills with the ability to prioritize tasks, meet tight deadlines, and manage multiple projects and stakeholders under pressure
- Excellent written and verbal communication skills—both internally with cross-functional teams and externally with brand/agency partners
- A proactive, solutions-oriented mindset and a passion for bringing creative brand partnerships to life
- Proficient in Microsoft PowerPoint and Keynote
- Experience with Third-Party Ad Serving platforms and Rich Media providers such as OAS, Google Ad Manager, Atlas, PointRoll, Eyeblaster, Eyewonder, Sizmek, IAS, DoubleVerify, and MOAT
- Familiarity with Order Management Systems like Boostr, Operative, Placement.io, etc.
Responsibilities
- Serve as the main point of contact across multiple campaigns, managing internal and external communications, deliverables, and expectations for each assigned campaign.
- Ensure a seamless transition between sales, production, artist relations, design, and other internal teams during the pre- and post-sale phases.
- Advise clients and internal teams on MediaLab’s best practices and capabilities throughout the sales process.
- Organize and lead all elements of the campaign launch process to ensure timely delivery—this includes internal/external kickoff calls, asset collection, campaign trackers, trafficking coordination with Ad Operations, and distribution planning with paid social and custom content executions.
- Act as a strategic problem-solver, proactively addressing execution challenges and optimizing workflows to meet client success metrics.
- Monitor campaign pacing to ensure full delivery of all advertiser campaigns.
- Manage and optimize digital campaigns against KPIs outlined by sales/agency teams, including conversions, CTR, viewability, and CPC.
- Work closely with the Head of Client Services to ideate and streamline new processes for execution.
- Provide insightful reports and recap decks on campaign performance—from digital and video to verification and content—helping to build a case for future sales opportunities.
Preferred Qualifications
-
No preferred qualifications provided.