Account Manager
| Company | Veolia |
|---|---|
| Location | Fremont, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- High School Diploma
- Preferred degree or experience in science, mathematics, or business
- Demonstrable customer relationship experience
- Technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)
- Awareness of managing financial
- 5+ years of sales experience
- Relationship-building skills
- Ability to prioritize the highest value opportunities
- Focus on meeting customers needs, offering the least complex and most efficient (profitable) solution for ESS
- Ability to manage customer and waste stream P&Ls
- Able to work collaboratively across different functions and to secure help from colleagues
- Comfortable with a role on the road, but able to maintain connectivity to branch/ satellite
- Strong communication skills and writing skills
Responsibilities
- Manage all existing customer accounts within an assigned sales territory with focus on named high value/strategic accounts.
- Engage in consultative-selling techniques that provide recommendations on a problem to solution basis.
- Advise customers on ESS’ services and solutions through a basic understanding of various state and local governmental regulations pertaining to generation, storage, transportation and disposal of generated waste.
- Support Technical Sales Representative(s) with onboarding new accounts to ensure an effective handoff.
- Determine the current total spend on hazardous waste of the high value/ strategic customers and ESS’s % share.
- Create account plans and document in Salesforce for all high value/ strategic customers to grow and retain these customers.
- Record leads within existing high value/ strategic customers in Salesforce.
- Play an active role in management of Price Books for (higher value/ strategic) accounts; for example additions for new waste streams/service codes.
- Support the Sales Representative(s) and Inside Sales Representative(s) as required with information/ help within territory.
- Maintain cooperative working relationships with all necessary departments to ensure effective coordination and resolution of customer issues.
- Other responsibilities at the direction of the Strategy & Growth Manager.
Preferred Qualifications
- Preferred degree or experience in science, mathematics, or business