Account Manager - Client Service - Agency

Account Manager – Client Service – Agency

Bachelor’s Degree from a four-year university or equivalent years of experience
2 + years of consultative, client-facing work with programmatic online advertising experience required
Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
Effective time management skills – ability to prioritize and meet deadlines
Ability to communicate effectively with various teams and work proactively on key accounts
Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks
Willingness to travel alongside a team up to 25% of the time
Someone who is looking to grow into more senior level opportunities in the region

Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service
Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients
Collaborate with the Business Development team to identify ways to grow current accounts
Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs
Provide continual training to clients as new features are added to The Trade Desk
Work with Product Management to help define features and drive enhancements to The Trade Desk platform
Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides