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Account Manager – Data Intelligence – B2B
Company | Consumer Reports |
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Location | Yonkers, NY, USA |
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Salary | $130000 – $145000 |
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Type | Full-Time |
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Degrees | Bachelor’s, Master’s |
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Experience Level | Senior |
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Requirements
- You have either a bachelor’s or master’s degree in Business Administration, Marketing or other related field.
- You have a minimum of 5-7 years of relevant experience in a sales or account management organization with focus on research analytics and/or data-centric solutions.
- You are proficient with analyzing consumer data and developing insights for businesses and other organizations.
- You have strong communication, organization and project management skills.
- You are proficient in Google Suite and Microsoft Office products. (Strong Excel, PowerPoint, Word)
Responsibilities
- Partner with leadership to deliver operational support for CRDI’s accounts and clients.
- Troubleshoot accounts for clients, handling technical support, responding to inquiries, and ensuring they receive timely information regarding CRDI’s products.
- Safeguard CR’s independence and mission by adhering to the program’s conflict of interest policies.
- Prepare presentations, reports, contracts and other key documents.
- Analyze client profiles and client activity with a focus on account targeting and optimization, spotting trends in client concerns and opportunities, and avenues to improve the client experience.
- Maintain CRDI’s operational budget planning including working with accounting and finance on planning and forecasts, purchase orders, track payments, and research issues.
- Support training clients on product use while serving as a point of contact for the client.
- Track client activity and provide reports for leadership.
Preferred Qualifications
- You have experience with the automotive and/or home appliances and electronics industry, either within a manufacturer or within an agency serving them.