Account Manager II – Agency CME
| Company | KeyBank |
|---|---|
| Location | Overland Park, KS, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Four-year college degree or experience commensurate with position grade
- Excellent verbal and written communication skills
- Strong analytical skills
- Efficient in the use of Microsoft Word, Excel and Outlook
Responsibilities
- Understanding of the regulations, guidelines and policies that govern the Agencies.
- Review loan documents, policies and procedures, Agency Guide and Pooling and Servicing Agreements.
- Travel as required: Conduct subservicing audits as applicable for Master Servicing roles.
- Monitor assigned portfolio in order to ensure compliance with specific requirements pursuant to contractual servicing agreements.
- Institute and administer directives involving changes in servicing standards (i.e. establishing and implementing new technologies for reporting property inspections and financial analysis).
- Perform intensive loan servicing for those loans designated by investor or servicer as not meeting their standards for performance, as well as for those loans recently returning to a performing status after bankruptcy, default or workout.
- Perform watchlist updates, and follow internal policies and applicable guidance from appropriate third parties (special servicers, master servicers, etc.).
- Generate income through transaction fees and the timely collection of late charges and default interest in order to ensure the profitability of the Servicing Division and KeyCorp.
- Monitor and administer the posting of all loan payments in accordance with the loan documents.
- Monitor inspection completion and applicable follow-up and notifications to applicable parties.
- Refer borrower transaction requests to Transactions department and monitor progress.
- Monitor delinquencies.
- Monitor loan maturities through correspondence with Borrowers.
- Review and process reserve disbursements in accordance with the reserve agreements.
- Monitor and oversee the payment of all taxes and insurance as required by the loan documents.
- Calculate yield maintenance and process payoffs in accordance with the loan documents and servicing agreements and administer the document release process.
- Input and maintain loan and collateral data in the loan servicing system.
Preferred Qualifications
- Experience with cash management accounts, escrow/reserve account disbursements, insurance/tax issues, property releases, and loan payoffs
- Experience working with lenders, borrowers, property managers, and/or legal counsel
- Real estate law, appraisal, accounting/auditing
- Experience with McCracken/Strategy and RECWeb loan servicing systems
- Legal document review and interpretation