Accounts Receivables Assistant
| Company | Trustpilot |
|---|---|
| Location | New York, NY, USA |
| Salary | $61750 – $65000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Experience in a high-volume accounts receivable or collection department
- Knowledge of billing and collection procedures
- The right attitude and an openness to ongoing learning
- Your approach to work is structured and with a motivated, service-oriented attitude
- Good interpersonal abilities – you know how to connect to people to find solutions
- Meticulous attention to detail, goal-oriented
- Flexibility since some periods are busier than others
Responsibilities
- Collection phone calls and e-mails to our customers
- Ongoing review of customer balances
- Sending out payment reminders in bulk
- Booking payments in the General Ledger
- Review and prepare invoices, ensuring accuracy and completeness of billing data
- Handle billing-related inquiries from internal stakeholders and resolve issues, disputes, and cancellations
- Cooperation with colleagues in Sales and Customer success regarding customer queries and billing issues
- Reconciling customer disputes as they pertain to payment of outstanding balances that are due
- Assist with month-end closing processes
- Meeting department-defined goals and activity metrics
- Other financial and administrative ad hoc tasks
Preferred Qualifications
- Experience with SalesForce, Paypal, Credit Card handling, and familiarity with software and subscription is beneficial