Administration Specialist SR
| Company | OneMain Financial |
|---|---|
| Location | Evansville, IN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- High school diploma or GED
- Proficient skills in Office Applications, (Excel, Word, Outlook, Adobe PDF)
- Proficient verbal and written communication skills
- 1-year experience in accounting, bookkeeping, cashiering or customer service
- Ability to quickly learn new processes and software applications
- Ability to review large populations of data and identify potential anomalies
Responsibilities
- Lead execution of the recovery sale process for Back Office / Special Handling.
- Review sale files for exclusions to sale based on data criteria or media requirements.
- Prepare, update, and manage tracking spreadsheets for allonges, media review, exclusions, and sales processes.
- Manage reserve recon reporting to confirm all funding and sale data is accurate.
- Send all media & supplemental files to debt buyers through SharePoint while tracking media receipts, confirmations, and signature requirements for contracts and Bill of Sale documents.
- Determines interim payments & completes all wires required.
- Provide Affidavit status reports for accounts pending, unassigned, and assigned from the Affidavit database.
- Complete daily ELF verifications using WEBREPORTS for documents uploaded to ELF using the drop folder (Titles, Allonges, Trailing documents, Affidavit packets & backup docs).
- Create and provide additional reporting as needed.
- Manage Sale Complaints mailbox and completes all repurchase tasks from beginning to end.
- Manage buyback letters, Universal Data Forms and CLASS account alters when applicable for each repurchase.
- Assist with additional BOSH processes when necessary (Allonges, Affidavits, Payment Processing, Borrower’s Assistance execution, etc.)
- Assist with DMT and process updates and/or requirements.
- Complete QA for all media tasks, Allonges, Trailing Documents, Title process.
- Create additional QA models when necessary.
- Send notifications of QA errors for rep corrections.
- Provide additional training to reps based on observed errors when necessary.
- Assist with other BOSH processes between Sales (Affidavits, Allonges, Payment Processing, Borrower’s Assistance, etc.)
Preferred Qualifications
- Financial Services and Lending background a plus