Administrative Coordinator - Audio Visual

Administrative Coordinator – Audio Visual

A bachelor’s degree or its equivalent is recommended
2–4 years of experience in an administrative role or in the AV field
Excellent communication and problem-solving skills
A naturally calm and empathetic demeanor under pressure
Ability to concurrently track multiple tasks and prioritize them as instructed
Service-oriented team player
Effective time manager
Active learner
Working computer knowledge (PC & Mac)
Proficient with Dropbox, G-Suite, MS Office suite, PowerPoint, Keynote, Final Cut Pro, Adobe
Proficient with Zoom
Must be willing to occasionally work long hours on event days and rarely on weekends

Provide administrative support to the AV team
Monitor the department’s help desk ticket system, write prompt replies and relay troubleshooting needs to technicians as they arise
Oversee and keep up with personal and department email accounts
Maintain team’s calendar – update it with new events and changing event details
Collaborate with in-house and external events teams and organizers to define AV needs/requirements
Advance preparation of presentations and testing to troubleshoot any problems
Learn and follow proper AV practices and procedures and department standards
Collaborate with policy makers to establish new and improve existing AV administrative practices and procedures
Log and compress footage of lectures and conferences
Post event editing, management and distribution of video files
Provide routine maintenance and storage of microphones, cameras, projectors, lighting and sound equipment
Assist technicians during live events as needed
When necessary, investigate reported issues and perform simple hands-on troubleshooting if necessary
Work independently on assigned projects
Other AV projects and responsibilities when assigned