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Administrative Coordinator – Patient Engagement – Days – f/t

Administrative Coordinator – Patient Engagement – Days – f/t

CompanyAlbany Medical College
LocationAlbany, NY, USA
Salary$47921.64 – $71882.46
TypeFull-Time
DegreesAssociate’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Associate’s Degree – required
  • Working knowledge of computer-based applications and strong PC/keyboard skills.
  • Knowledge of medical terminology.
  • Strong attention to detail and demonstrated ability to use sound judgment in decision making.
  • Excellent organizational skills with demonstrated time management skills.
  • Ability to handle high workload volume with many variables, demonstrating flexibility and adaptability.
  • Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
  • Ability to work well independently as well as within a team unit.

Responsibilities

  • Serves as a technology resource for the department’s technology systems
  • Functions as a Business Analyst and provides advanced and confidential administrative support, project management and financial analytics requiring broad experience, skill and knowledge of Albany Medical Center
  • Collaborates with multiple departments and provides high-level project support and analytical services
  • Provides project management, implementation and research/data analytic services; communication; financial reporting and analysis; vendor evaluation; information systems; as it relates to the successful implementation of strategic goals and objectives of the department and the organization.
  • Requires strong multi-tasking capabilities
  • Requires adherence to strict confidentiality guidelines

Preferred Qualifications

  • Prior experience in customer service – preferred