Administrative Program Coordinator
| Company | University of Texas – Austin |
|---|---|
| Location | Austin, TX, USA |
| Salary | $53000 – $53000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree with three years of relevant experience
- Previous experience at the Administrative Assistant or Associate level
- Excellent written and oral communication skills
- Strong interpersonal skills
- Excellent organizational skills and attention to detail
- Demonstrated ability to manage concurrent projects while proactively communicating with stakeholders
- Demonstrated ability to assess workload, prioritize tasks, and meet deadlines
- Ability to maintain punctual, dependable hours on a regular basis
Responsibilities
- Assist Director of Student Services in providing academic guidance and support to graduate programs
- Address requests for leaves of absence, grade changes, adds/drops, late registrations and withdrawals, graduate teaching authorizations, and course scheduling
- Provide comprehensive view of Graduate School and University policies in relation to the student experience and administration of these tasks
- Provide feedback to the Dean, Associate Deans, and team on how to better serve students
- Serve as subject matter expert for policy decisions at Dean level
- Interact with faculty and staff for problem solving and relaying institutional policies and procedures
- Provide excellent customer service, keeping management, employees, and clients up to date on current policies, procedures and related official information
- Conduct research and develop graphs, charts, spreadsheets, correspondence, reports, and presentation materials, as requested by the Dean, Associate Deans, and campus stakeholders
- Use judgment to make independent decisions when needed
- Serve as backup for Senior Assistant Dean and Director of Student Services in their absence and assist with special projects and other duties, including degree certification, as assigned
Preferred Qualifications
- Bachelor’s degree in a relevant field
- Extensive administrative experience beyond the minimum requirements
- Experience with University mainframe (NRRECS), Macintosh and PC platforms
- Experience with ITS thesis and dissertation templates
- Experience with PDF converters and readers
- Experience with data downloads and conversion
- Demonstrated ability to interact in a professional manner with University faculty, staff, and students
- Experience in academic advising
- Experience working with Electronic Theses and Dissertations
- Demonstrated organizational skills
- Familiarity with student services and graduate programs at UT Austin
- Knowledge of university resources, policies, and procedures