Administrator Associate – Entry Level
Company | ERM |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma required; diploma in Office Administration or related field is preferred, or equivalent experience.
- 1+ years of administrative experience in a fast-paced organization, adapting to challenging deadlines and priorities.
- Bilingualism in French/English is an asset.
- Detail-oriented with a strong work ethic, maintaining a high level of professionalism and discretion at all times.
- Strong communication skills (both verbal and written).
- Excellent time management and organizational skills.
- Ability to multi-task, adapt to challenging deadlines, and manage competing priorities.
- Ability to follow instructions and proactively approach project managers or others with questions and/or seek clarification.
- Strong computer skills, including Microsoft Office (SharePoint, OneDrive, Teams, Outlook, Word, Excel, PowerPoint), and Adobe.
- Ability to provide the highest level of customer service to both internal and external clients.
- Highly motivated and flexible individual who can work independently as well as in a team.
Responsibilities
- Support front desk responsibilities by promoting a professional and organized presence.
- Answer and direct incoming general inquiry phone calls, take messages, use voice mail technology (MS Teams).
- Greet and direct all visitors, and provide health and safety briefing.
- Maintain and set up desk spaces for employees and office visitors.
- Maintain orderly and clean appearance in the office.
- Order office supplies.
- Distribute incoming mail, handle outgoing mail, prepare for courier services.
- Provide general administrative support to staff.
- Organization of internal/external events, workshops, meetings (logistics, catering, etc.).
- Scheduling conference calls and/or web conference meetings (via MS Teams).
- Coordinating office maintenance requests with the property manager.
- Leading office-specific health and safety initiatives and being an active member of the OHS Committee.
- Supporting travel arrangements.
- Creating expense reports for Partners.
- Compiling reports pertaining to expenses, timesheets, and other operational reports as needed.
- Performing quality formatting of large complex reports, presentations, training materials, marketing materials, and proposals.
- Printing and/or scanning documents, archiving/filing records, as requested.
- Assisting with the tracking of sustainability reporting metrics.
- Assisting with computer applications, troubleshooting minor IT issues, and setting up video conferences for office meetings (via MS Teams and/or Zoom).
- Supporting internal corporate roles such as the Social Committee, Health & Safety, and Events.
Preferred Qualifications
- Bilingualism in French/English is an asset.