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Administrator – Regional Account Support

Administrator – Regional Account Support

CompanyRoyal Bank of Canada
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level, Senior

Requirements

  • Post-secondary education or equivalent, Estate & Trust Administration courses preferred
  • 3 years’ plus administration experience
  • General working knowledge of the Securities and Financial Services Industry
  • Excellent written/verbal/electronic communication skills
  • Ability to work effectively with others and perceived as a professional business partner with co-workers and external contacts.
  • Ability to resolve issues and aspects of administration independently
  • Technological literacy, especially with Excel and Word, and experience with Mail Merge

Responsibilities

  • Network with RBC partners and other financial institutions to gather information relating to client holdings in an estate environment.
  • Support a book of accounts and demonstrate high-quality service through timely communication with internal and external contacts.
  • Build an Estate Summary of Assets by gathering information about Estate assets.
  • Collect assets from internal and external sources to consolidate the client’s assets in a timely manner.
  • Resolve inquiries independently and seek support from the team leader as required.
  • Ensure administration is carried out within company goals and objectives.
  • Participate in sharing best practices and work effectively in a team-oriented environment.

Preferred Qualifications

  • Previous Estate administration experience
  • Canadian Securities Course