AES Utilities SAP-ISU Applications Product Owner
Company | AES |
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Location | Dayton, OH, USA, Indianapolis, IN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- 5+ years of experience within SAP-ISU solutions, implemented in Utilities is preferable.
- Experience in analyzing and breaking down problems and information using SAP structured frameworks and methodologies.
- Must have the ability to perform technical project management to achieve expected results in a timely fashion.
- Excellent communication and interpersonal skills, capable of working collaboratively with technical and non-technical teams.
- Knowledge of the latest market trends (Big Data, AI/ML, Cloud, Mobile, Analytics) for an electrical utility.
- IT related, Engineering (IT, Industrial, etc.), Bachelor of Business Administration or similar degree.
Responsibilities
- Main liaise between Business Application owner, Digital Stake holders, and main(s) SAP-ISU support vendors.
- Identify opportunities for improving the performance and functionality of applications.
- Follow AES best practices for application management and support.
- Stay current with industry trends and advancements in Customer Service and Meter to Cash technologies.
- Ensure compliance with Digital Security Policies and Procedures including the review and approve security access granted for applications.
- Develop project plans, timelines, and budgets, and monitor project progress to ensure milestones are met within scope, time, and cost constraints.
- Coordinate and communicate SAP-ISU application status with stakeholders, including business users, Digital teams, and external vendors.
- Manage change requests and ensure proper documentation of system changes.
- Oversee the day-to-day operations of the applications under responsibility, ensuring stability and performance.
- Coordinate and supervise the SAP-ISU Digital Application Product Owners.
Preferred Qualifications
- Salesforce and Genesys technology knowledge would be a plus.
- Analytical thinking abilities and client facing communication skills.
- Vendor Management skills and Business focus ability.