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AI Product Manager/Program Manager-Business Technology
| Company | Samsara |
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| Location | United States |
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| Salary | $123165 – $165600 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in Engineering, Operations Management, Computer Science, or a related field.
- 8+ years of experience in business operations with technology implementations.
- Technical Fluency with AI Tools and Platforms: Hands-on experience with AI tools and platforms used in customer support (e.g., NLP, machine learning).
- AI Program/Transformation experience: Hands-on experience supporting or driving transformational AI efforts.
- Strong analytical, communication, and project management skills, with the ability to translate complex concepts for varied audiences and drive organizational change, especially in introducing and scaling new technologies across teams.
- Demonstrated ability to focus on project details while maintaining a strategic view, adept at managing both granular tasks and big-picture change.
Responsibilities
- Work with AI Champions across the business to identify, refine and prioritize high-value AI opportunities across non-R&D functions (e.g., Marketing, Sales, Operations, HR, Finance). Develop and articulate a clear vision for AI adoption within each function.
- Define and develop AI-powered solutions, including internal applications, tools (e.g., GPTs, Gems), and processes, to address business needs. Work with AI Champions to research, demo and understand feasibility of AI solutions in functional groups.
- Build robust business cases for AI initiatives, including value drivers, ROI analysis, and success metrics.
- Partner closely with functional leaders and AI champions to gather requirements, ensure alignment, and drive adoption of AI solutions.
- Provide oversight to AI deployment initiatives on Functional Roadmaps. Track progress against key metrics and ensure successful outcomes.
- Effectively communicate with stakeholders at all levels of the organization, providing updates on progress, managing expectations, and addressing concerns.
- Maintain a strong understanding of AI technologies and trends. Identify opportunities to leverage emerging AI capabilities to drive further value.
- Foster a culture of AI enthusiasm and innovation by activating and supporting a network of AI champions across the organization. Act as an AI advocate & educate and influence stakeholders on AI’s strategic benefits, building awareness and securing buy-in for projects.
Preferred Qualifications
- Advanced Degree: A Master’s degree in a relevant field, such as Data Science, Engineering, or Operations Management.
- Experience in B2B SaaS ecosystems.
- Experience with hardware and software solutions.
