AI Support Engineer
Company | Codeium |
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Location | Mountain View, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, Master’s, PhD |
Experience Level | Junior, Mid Level |
Requirements
- 2+ years working in a technical role
- Bachelor’s or higher degree in Computer Science, Software Engineering, or related field
- Knowledge of distributed computing, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
- Proficiency in programming languages such as Python, Java, or Go
- Strong organizational skills and customer friendliness
- Strong problem-solving skills and the ability to work in a fast-paced, dynamic startup environment
- Passion for artificial intelligence and large language models
Responsibilities
- First line of response to any customer issues
- Escalation, resolution, and education
- Knowledge documentation and distribution
- Product testing and feedback
Preferred Qualifications
- Hands-on experience with artificial intelligence and large language models is not required, but is a plus