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AI Support Engineer

AI Support Engineer

CompanyCodeium
LocationMountain View, CA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, Master’s, PhD
Experience LevelJunior, Mid Level

Requirements

  • 2+ years working in a technical role
  • Bachelor’s or higher degree in Computer Science, Software Engineering, or related field
  • Knowledge of distributed computing, containerization, and orchestration technologies (e.g., Docker, Kubernetes)
  • Proficiency in programming languages such as Python, Java, or Go
  • Strong organizational skills and customer friendliness
  • Strong problem-solving skills and the ability to work in a fast-paced, dynamic startup environment
  • Passion for artificial intelligence and large language models

Responsibilities

  • First line of response to any customer issues
  • Escalation, resolution, and education
  • Knowledge documentation and distribution
  • Product testing and feedback

Preferred Qualifications

  • Hands-on experience with artificial intelligence and large language models is not required, but is a plus