AML Product Manager: Suspicious Activity Monitoring

AML Product Manager: Suspicious Activity Monitoring

Requirements

• Bachelor’s Degree, or education/work experience equivalent
• 5+ years of related experience or High School Diploma/equivalent with 4 additional years of related (financial services, risk management, product development, or technology delivery) experience
• 3+ years of Product Management or project delivery experience

Responsibilities

• Bring to market complex, customer-driven products and services to serve BSA/AML and OFAC programs.
• Prioritize customer needs and manage product feature sets to deliver product enhancements that meet or exceed customer expectations.
• Represent the customer and business goals while working with technology stakeholders to deliver products.
• Manage the product lifecycle from intake/requirements gathering through production and release.
• Coordinate with Product Owners, Product Analysts, and Development Teams to develop and refine business scope, requirements, feature definitions, acceptance criteria, and test strategies.
• Work with internal design teams to create user experience options for products.
• Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services.
• Maintain information on service performance and application metrics, for analysis and reporting to management.
• Provide transparency to business and technology leadership on project status and product development issues.
• Understand complex processes and systems in-depth for those transactions/experiences for which you are responsible.
• Manage risk associated with delivering applications and specific application features. Ensure alignment with applicable Corporate Policies, Standards, and Procedures.
• Improve speed to market for those features that will drive the most value to the company.
• Assist with customer research and issue resolution.
• Monitors project to provide transparency to Business and IT leadership on project status and any issues.
• Other product management tasks that may be required from time-to-time.
• Oversee, mentor, and manage a team of exempt (individual contributors and managers) and non-exempt colleagues with varying levels of experience and skill sets.
• Collaborate with various stakeholders to ensure sustainability planning and bench strength.
• Ensure colleagues are adequately trained based on their job responsibilities and corresponding job functions are adequately staffed.
• Actively encourage and engage with colleagues to champion Huntington values and behaviors.
• Perform other duties as assigned.

Preferred Qualifications

• Excellent internal and external communication skills including the ability to create and conduct executive-level presentations and updates
• Excellent program and project management/organizational skills
• Related professional certifications such as CAMS, PMP, or CFE
• Familiarity in using AML compliance monitoring systems such as SAS, Actimize Case Management, and other core transaction systems (e.g., wire transfer, depository systems, and ACH)
• Proven track record of strong communications, analytical, organizational, project management and planning skills
• Ability to leverage Agile development tools like Azure Dev Ops, ServiceNow, Jira, Figma, Monday
• Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects
• Demonstrated focus on continuous improvement with results-driven experiences
• A team player with a proven ability to build strong collaborative relationships with internal partners, including finance, technology, operations, risk management, legal, compliance, and other internal and external partners, including vendors.
• Huntington product and service knowledge with the understanding of how controls identify and mitigate risks
• Strong interpersonal skills in teamwork, communication, time management and prioritization, adaptability, problem solving and decision making, and innovation
• Progressive thinker and problem solver, with a strong ability to manage ambiguity/complexity.
• Ability to embrace change, constructively negotiate constraints, and effectively leverage resources to create exceptional outcomes.
• Expertise within Microsoft Word, Project, Excel, Teams, SharePoint, and Outlook