Skip to content
Analyst / Associate – Provider Operations
| Company | Charlie Health |
|---|
| Location | New York, NY, USA |
|---|
| Salary | $66000 – $130000 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Junior, Mid Level |
|---|
Requirements
- Bachelors degree
- 2-4 years of relevant work experience; consulting, investment banking or analytical operations candidates are strongly preferred
- Experience with SQL and/or Tableau is a plus
- Exceptional communication, interpersonal, listening and relationship-building skills
- Microsoft Excel fluency— this role will require significant modeling expertise
- Resourceful with a natural ability to problem solve
- Proactive self-started and natural multitasker
- Meticulous attention to detail
- Highly analytical, with an ability to construct research and data-driven recommendations
Responsibilities
- Implement new programs that increase the productivity of various teams that impact clinical supply (e.g. Talent, Cross-Licensing, and Onboarding)
- Analyze talent acquisition data to assess the effectiveness of hiring strategies
- Contribute to initiatives aimed at increasing clinician productivity and reducing cost per session
- Support the implementation of best practices to improve clinical candidate generation, conversion, and retention
- Develop and maintain reports and dashboards using SQL and Tableau to track Clinical team performance
- Analyze attendance and utilization trends and KPIs to identify areas for improvement
- Provide data-driven insights to help optimize clinical delivery process
- Partner with the Growth Strategy and Finance teams by translating admission forecasts into state-level supply planning
- Assist in setting Talent targets and goals based on market trends and company objectives
- Support our end-to-end supply model, ensuring proper staffing by state
- Design an ROI-centric total reward strategy for our clinical team
- Partner with our HR to track compensation, satisfaction, and retention across our clinical team
- Calculate and administer bonuses for clinicians and clinical recruiters, ensuring accuracy, timeliness, and alignment with performance metrics
- Work with teams across Clinical Intake, Care Delivery, Cross-Licensing, Talent, HR, and Finance to ensure data consistency and strategic alignment
- Provide analytical support to enhance collaboration between Provider Operations and other teams
Preferred Qualifications
- Experience with SQL and/or Tableau is a plus
