Analyst – Client Service Representative-Transaction Banking

Company	Mitsubishi UFG
Location	Los Angeles, CA, USA, Tempe, AZ, USA, Chicago, IL, USA, New York, NY, USA
Salary	$66000 – $83000
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Junior

Minimum 1 year Cash Management product experience
Client Service background with working knowledge ACH, Wires, Payable/Receivable, Fraud Protection services, etc.
Excellent interpersonal skills; communication, customer service, and problem-solving skills
Strong written and verbal communications
Ability to work independently with strong time management skills
Must be a team player who fosters a collaborative working relationship across the organization
Bachelor’s degree

Support clients in a team environment and internal service partners to address client needs and solutions.
Use Cash Management product knowledge to resolve client issues.
Provide excellent client service support and respond to client inquiries timely.
Support Phone/Email/Secured Message channels to resolve client inquiries.
Ensure policy guidelines are followed to mitigate risk and compliance issues.
Demonstrate a commitment to, implement, and follow policies and procedures that support the Bank’s Risk Vision, including the Bank’s anti-money laundering (AML), Bank Secrecy Act (BSA), and other relevant operational, compliance and other risk management-related requirements as appropriate.
Further a culture of risk and compliance discipline, which includes, but is not limited to, maintaining compliance with Bank and business process-related policies and procedures, exhibiting a strong understanding of the risks associated with the employee’s position, escalating issues of risk concern to management, and maintaining appropriate data integrity and confidentiality regarding all customer files, customer information and business transactions.