Analyst – Patient Relations Float
| Company | CVS Health |
|---|---|
| Location | New Haven, CT, USA |
| Salary | $21.1 – $44.99 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Knowledge of Medicare programs and resources
- Ability to navigate insurance options and bills
- Strong communication skills
- Advocacy skills for patient support
- Experience in customer service
Responsibilities
- Assist patients with navigating Medicare and insurance issues
- Serve as internal resource in the clinic on insurance questions for providers and staff
- Assist patients in navigating the healthcare system and resolving medical bills
- Gain the trust of patients to advise them on healthcare coverage
- Manage the welcome visit and orientation process for new patients
- Educate patients on applying for public benefits
- Support clinic management on operational activities
- Provide exceptional customer service
- Foster patient engagement through events
Preferred Qualifications
-
No preferred qualifications provided.